Front Office Staff

The ideal candidate is someone who is reliable, has basic computer skills and strong attention to detail. They are able to multitask and are comfortable and pleasant while interacting with a variety of people. Spanish-speaking is a plus.

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Responsibilities:

• Answer phones, check voicemails and return calls

• Greet and check in patients

• Manage multiple schedules

• Effectively communicate with physical therapists, aides and patients

• Call new patients to set up evaluation appointments

• Confirm new patient benefit information

• Collect co-pays and post payments to patient accounts

• Learn basic patient account language to comfortably discuss balances, co-pays, deductibles, out of pocket costs and more

• Request insurance authorizations, maintain visit counts and remind therapist when reports are needed

• Fulfill medical record requests

• Order supplies

• Open and sort mail

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We provide on the job training, paid time off and retirement benefits. Please drop off your resume in person at 275 W. Tietan Street.